For Alienware, exceptional is part of our DNA and nothing brings that to life more than our Alienware X-Series: a brand-new mobile gaming family that exemplifies our values of bold innovation, high performance, iconic design and premium quality. From how you describe the issue, it really sounds like the fan control is messed up somehow.Some search far and wide for the “X factor” of mobile PC gaming - the unique and significant quality that makes a product exceptional. It might be that the internal hardware fan control got set to maximum, or that you hit that key comvo on accident somehow. Try to hold down FN and then press the F# key once or twice. For me, that's F5 on my TUF Gaming laptop. See if you got the FN key next to left Ctrl, and if there on one of you F#-keys there is an image of a spinning fan. Maybe worth a try?Īnother option, probably should try this first. But in these topics, people recommend to deactivate Dell processes in safemode essentially preventing them from starting. I've updated all drivers and installed all updates on Windows Update.ĭoes anyone know what might be causing this?Īpparently, this process can cause issues in Dell and Alienware laptops in general: I can open Task Manager -> Processes and watch all the start-up processes raise the CPU load and the fans will speed up to the expected level.Īt 1 minutes and 54 seconds, a process called "Dell Instrumentation" will start using about 27% of the CPU and the fans will speed up to full and stay there, even after this dell instrumentation process goes down to 0% about 10 seconds later. When I boot up, the fans are running normally at first. When I shut down, the fans stay spinning at full speed right under the laptop powers off, where they immediately stop.
Using Open Hardware Monitor, I can see the 4 CPU cores are at 43 - 53 degrees C, so this isn't due to overheating. I have the laptop set to use the integrated GPU instead of the dedicated GPU so the GPU is usually a 0% usage. I have an Alienware 14 laptop that I use mainly for web browsing that developed an issue a couple of days ago where the fan would be spinning at full speed regardless of how much load the CPU was under.
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